PRIVACY POLICY
How we collect, use, and protect your personal information. Last updated: May 1, 2026.
Our Commitment
to Your Privacy
Pokasu ("we", "us", "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, why we collect it, and how we handle it when you use our website at pokasu.com or engage us for services.
If you have questions or concerns about this policy or our practices, please contact us at privacy[at]pokasu.com.
Information We Collect
We collect information you provide directly to us and information gathered automatically when you use our services.
Information You Provide
- Contact & Identity: Name, email address, phone number, company name, and job title when you fill out a contact form, request a quote, or sign up for our newsletter.
- Project & Business Information: Details about your project requirements, technical environment, and business goals that you share during consultations or engagements.
- Communications: Any correspondence you send us via email, contact forms, or other channels.
Information Collected Automatically
- Usage Data: Pages visited, time spent, referring URLs, and click paths — collected via analytics tools.
- Device & Technical Data: IP address, browser type, operating system, screen resolution, and language preferences.
- Cookies & Trackers: As described in our Cookies section below.
How We Use Your Information
We use the information we collect for the following purposes:
To provide, manage, and improve the services you've engaged us for.
To respond to enquiries, send project updates, and provide customer support.
To send newsletters, insights, or promotional content — only with your explicit consent.
To understand how visitors use our site and improve performance and content.
To meet our legal obligations and enforce our agreements where applicable.
To detect fraud, prevent abuse, and protect the integrity of our systems.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Request a copy of your personal data we hold
Ask us to correct inaccurate or incomplete data
Request erasure of your data where applicable
Object to processing for marketing purposes
Receive your data in a machine-readable format
Ask us to restrict processing in certain cases
To exercise any of these rights, email privacy[at]pokasu.com. We will respond within 30 days. Some requests may require identity verification.
Retention & Security
We retain personal data only as long as necessary for the purposes it was collected or as required by law. Client project data is retained for a minimum of 7 years for legal and accounting compliance. Marketing data is retained until you unsubscribe or request deletion.
We implement industry-standard security measures including TLS encryption in transit, AES-256 encryption at rest, role-based access controls, and regular security audits. No method of transmission is 100% secure; we cannot guarantee absolute security but are committed to protecting your data with best-in-class practices.